Building Excellence, Maintaining Trust
For as long as he can remember, Jonathan Soucy has been fascinated by technology and its ability to transform the way people live, work, and connect. What began with building speakers, amplifiers, and racing electric RC cars as a kid grew into a lifelong passion for designing technology that feels intuitive, reliable, and seamlessly integrated into everyday life.
Today, with more than 30 years of hands-on experience, Jonathan leads Complete Sound Solutions in delivering custom residential and commercial technology integration. From home theaters, whole-home audio, smart home automation, and golf simulators to enterprise AV, networking, surveillance, and access control, every project is built with thoughtful design, expert craftsmanship, and meticulous attention to detail.
Together with a trusted team, Jonathan is committed to creating technology solutions that are as dependable as they are innovative, backed by exceptional service and lasting relationships long after the installation is complete.
Our Expertise and Training
To ensure we consistently deliver the highest quality experiences, we have pursued extensive training and certifications over the years. These include vendor-specific training programs, leadership and sales workshops, and advanced technical courses covering everything from networking to control system programming. Here is a list of some of our notable training:
• THX Master Class (Presented by AVAD North East)
Focused on setting up and calibrating THX-certified theaters.
• Lutron Essentials (Presented by Lutron)
Certified expertise in RadioRA 1, 2, and soon, RadioRA 3 systems.
• Emotion of Experience (Presented by Marantz at AVAD NE)
Training on the emotional and physical effects of home theater experiences, including optimal placement and fine-tuning of audio and video systems.
• Cisco Advanced Networks (Presented by William Hung, Cisco Certified IT Administrator)
Multi-day training covering network communication, routing, static IP ranges, DHCP pools, traffic prioritization, port forwarding, and advanced IT administration.
• Crestron Essentials and Advanced Training (Presented by Crestron, Rockleigh, NJ)
Annual multi-day courses in advanced control system programming, including GUI design (VTProE) and backend programming (Simple Windows) with TCP/IP, RS232, and ASCII protocols.
• URC (Universal Remote Control)
Certified in Total Control, Home Control, MX HomePro, and CCP programming. Received the Best Programmed MX-3000 award in 2005 for innovative macro programming featuring album art integration for a 200-disc Sony DVD changer.
• Hikvision IVMS 4200 and Hik Connect Cloud Client Software
Expertise in surveillance system management.
• Ubiquiti Networks
Product training by market representatives in Plainville, CT.
• Eero
Advanced product training conducted by MRI.
• Sonos Advanced and Essentials Training
Provided by Sonos at MRI.
These, along with countless other certifications and training programs, form the backbone of our expertise, ensuring we remain on the cutting edge of technology and deliver exceptional results.
Request a Tailored Project Consultation
Submit the brief form below to discuss objectives, timelines, and the strategic approach that will bring your project from concept to completion.
Service Area: Connecticut, Massachusetts, Rhode Island, Vermont, Southern New Hampshire, New York Metro area, New England